Today, artificial intelligence chatbots have become pretty ubiquitous. They are embedded in websites, messaging apps, and virtual assistants, making our lives more convenient in countless ways.
These AI-driven conversational agents are designed to assist, provide information, and even offer companionship. However, amidst the convenience, it’s crucial to be discerning about the information we share with them. Wondering what information you can be transparent about versus what information you should keep private? Here’s a quick rundown of what you should NOT share with an AI chatbot:
Personal Identifiable Information (PII)
One of the most critical pieces of information to withhold from AI chatbots is Personal Identifiable Information (PII). This includes your full name, social security number, date of birth, address, and other sensitive details. While most chatbot developers prioritize security, data breaches can happen, potentially leading to identity theft and other malicious activities. Always remember that no AI chatbot needs your PII to assist you with general queries.
Just like PII, your financial information, such as credit card numbers, bank account details, and passwords, should never be shared with AI chatbots. Legitimate businesses and banks employ stringent security measures to protect this data, but AI chatbots could become a weak link in the chain, putting your finances at risk. Be wary of any chatbot requesting such information, and opt for more secure channels when dealing with financial matters.
Your health is a personal and sensitive matter. Avoid sharing any detailed health information, such as medical diagnoses, treatment history, or prescription medication details with an AI chatbot. Healthcare-related questions are best addressed by healthcare professionals, not AI chatbots, which lack the expertise to provide accurate medical advice. Sharing this information with a chatbot could lead to misunderstandings or inappropriate recommendations.
Passwords and Security Codes
Never, under any circumstances, share your passwords, PINs, or security codes with AI chatbots. Legitimate organizations will never ask for such information through a chatbot. Cybercriminals often use social engineering techniques to extract this data, and sharing it with a chatbot could lead to unauthorized access to your accounts, compromising your security and privacy.
Emotional or Vulnerable Information
AI chatbots are not equipped to provide emotional support or handle sensitive conversations. Avoid discussing deeply personal or emotionally charged topics, as chatbots lack the empathy and understanding needed for these situations. If you’re struggling with emotional issues, it’s best to seek help from friends, family, or a mental health professional.
Confidential Work-Related Information
If you’re using a chatbot in a professional setting, be cautious about sharing confidential work-related information, trade secrets, or proprietary data. AI chatbots are not privy to your organization’s security protocols, and inadvertently sharing sensitive data could have severe consequences for your career and company.
Inappropriate or Offensive Content
Maintain a respectful and responsible online presence when interacting with AI chatbots. Avoid sharing content that is offensive, discriminatory, or harmful. Remember that chatbots can be programmed to report inappropriate behavior, which could lead to unwanted consequences.
False or Misleading Information
Be truthful when interacting with AI chatbots. Sharing false or misleading information can have repercussions, especially if it involves legal or financial matters. Honesty is not only an ethical principle but also essential for the accuracy of the assistance you receive.
AI chatbots have undoubtedly revolutionized the way we interact with technology, offering convenience and efficiency. However, it’s crucial to exercise caution and discretion when sharing information with them. Protect your personal information, maintain your online etiquette, and use chatbots as they are intended — as helpful tools for general inquiries and assistance.